AUTHENTIC RECIPES

PRIVACY POLICY

 

Welcome to NALAN

 This policy statement is intended to explain clearly our policies to our customers. We may amend this policy at any time without prior notice. Updated policy statements are available on our website.

     FAST TRACK PTE LTD (“NALAN” or “We”) respects and protects the privacy of the customers.

     You must read the policy information before registering as a user form in our website nalan.com.sg, membership application, table booking and feedback form. By providing your information that you are agreed to the terms and conditions stated in this privacy policy.

1. How we collect the customer information?

   We collect the information through 

a) when you place an order via our website nalan.com.sg or a phone call

b) When you interact with our website

c) Email, membership, loyalty program, booking a table, feedback from.

2. What personal information does NALAN collect?

   We collect your name, date of birth, phone, mobile numbers and address. We do not collect confidential pieces of information such as IC Number / Passport number and other financial data.

3. What do we do with your personal information?

  We use your information for the following actions

a. To process and deliver your orders.

b. To communicate with you about your orders/request.

c. To communicate with you about our recent offers, promotions and updates.

4. Does NALAN share your personal information with others?

   We do not sell or lease your personal information to any third parties. We only use your information for the purpose stated in point number 3 in the privacy policy. We may share your information with third-party service providers such as the delivery of goods, sending postal mails and marketing agencies to promote our products and service.

5. How do you contact us?

   Customers can reach us through emails, WhatsApp, Call and directly with an appointment.

Email: info@nalan.com.sg

Phone Number: +65 6336 6404

WhatsApp Number : +65 9732 4289

Our Address :13 stamford Road,Capitol Singapore #52-54, Singapore 178905.

6. How secure is your personal information?

   We shall take reasonable measures to ensure the confidentiality and security of your personal information shared with NALAN.

7. How do I avoid marketing emails?

   You can email info@nalan.com.sg to stop marketing emails/promotions and change the frequency.

8. How can you seek to correct your information?
  You can email us to update your information.

 

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