Privacy Policy

Welcome to Nalan Restaurant, operated by FAST TRACK PTE LTD. These Terms and Conditions govern your use of our website, dining services, delivery orders, party orders, event space bookings, and other services. By accessing or using our website and services, you agree to abide by these terms.

1. Privacy Policy Statement

At FAST TRACK PTE LTD (“NALAN Restaurant” or “We”), we respect and are committed to protecting the privacy of our customers. This policy statement is designed to clearly explain how we handle your personal information. We may update this policy from time to time without prior notice. The most recent version will always be available on our website.

2. Acceptance of Policy

Before registering as a user on our website nalan.com.sg, applying for membership, booking a table, or submitting a feedback form, please read this privacy policy carefully. By providing your information, you agree to the terms and conditions outlined in this policy.

3. How We Collect Customer Information

We collect personal information in the following ways:

a) When you place an order via our website nalan.com.sg, ver the phone or our third party serivices

b) When you interact with our website.

c) Through email communications, membership applications, loyalty programs, table bookings, and feedback forms.

4. What Personal Information Does NALAN Collect?

The personal information we collect includes:

Name
Date of Birth
Phone and Mobile
Numbers
Email
Address

We do not collect sensitive information such as your IC Number, Passport Number, or other financial data.

5.How We Use Your Personal Information

We use your personal information for the following purposes:

a) To process and deliver your orders.

b) To communicate with you regarding your orders or requests.

c) To inform you about our latest offers, promotions, and updates.

6.Sharing of Personal Information

We do not sell or lease your personal information to third parties. We may share your information with third-party service providers, but only to fulfill the purposes outlined in this policy, such as delivering goods, sending postal mails, or working with marketing agencies to promote our products and services.

7.How do you contact us?

If you have any questions or concerns about this privacy policy, you can reach us through the following channels:

Email: info@nalan.com.sg

Phone Number: +65 6336 6404

WhatsApp Number : +65 9732 4289

Our Address : 13 stamford Road, Capitol Singapore #52-54, Singapore 178905.

8.How We Secure Your Personal Information

We take reasonable measures to ensure the confidentiality and security of the personal information you share with NALAN. This includes protecting your data from unauthorized access, disclosure, or alteration.

9.Opting Out of Marketing Communications

If you wish to stop receiving marketing emails or promotions, you can opt out by emailing us at info@nalan.com.sg. You can also request to change the frequency of communications.

10.Updating Your Personal Information

If you need to update or correct your personal information, please email us at info@nalan.com.sg and we will assist you promptly.